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Case studies, by industry, produced by ISC.

Delta-R Oilfield Integration Services

Delta-R with Hal Rabbino The Delta-R project, 2000-2001, integrated the strategic systems understanding into an online platform for an integrated understanding of the oilfield in hydrocarbon asset valuation.  The project started by developing the software, with the Delta-R software team, that integrated the system dynamics simulation capacity with the strategic systems framework to integrate different elements […]

Vehicular Congestion in Mexico City

Vehicular Congestion in Mexico City with Conrado Garcia Madrid The vehicular congestion in Mexico City project was a thesis project undertaken by Conrado and Annabel Membrillo in their undergraduate program at the ITAM in Mexico City in 1995. The project included initial qualitative systems mapping, multi-stakeholder interviews to build and validate a system dynamics model, and […]

Luz y Fuerza Mexico — Electric Utility

Luz y Fuerza Mexico — Electric Utility with Conrado Garcia Madrid The Luz y Fuerza Mexico project started in 1999 with a leader in the engineering staff of Mexico’s electric utility.  Using GRASP mapping and system dynamics modeling, this project explores the interplay of supply and demand of equipment and staffing within the electricity distribution system. Initial Project […]

San Miguel de Allende — Urban and Regional Planning

San Miguel de Allende (Mexico) — Urban and Regional Planning with Conrado Garcia Madrid The San Miguel de Allende project started in 2010 with the local chamber of commerce, exploring the development of San Miguel beyond its strong successes in tourism.  This multi-stakeholder project evolved by 2014 to include the governor’s office, exploring regional development of […]

Mexican Financial System

Mexican Financial System with Luz Maria Puente Kawashima The Mexican Financial System project used strategic systems mapping to engage institutions across the Mexican financial system, including 42 stakeholder interviews from banks, non-banking banks, think tanks, academics, regulators, and insurers, from micro-financing to large financial institutions.  The intention, supported by co-investors UNIFIM, PWC, and the Institute for Strategic […]

JFK The American School of Queretaro

JFK The American School of Queretaro with Annabel Membrillo Jimenez and Conrado Garcia Madrid The JFK project is a 15-year initiative that took place in Mexico, from early 2004 to now in 2018, with the leadership of a large K-12 private school in Queretaro, Mexico.  This school has to comply with the standards of the Mexican […]

Banking Software Service Provider

Banking Software Service Provider with Annabel Membrillo The Banking Software Service Provider project is a four-year initiative that took place in Mexico, from 2010 to 2014, within a large service provider (over 1,000 employees) within a global financial institution.  The initiative included hundreds of employees within the service provider and across other service providers, guided by […]

Radio Interview — Creating Vibrant Organizations to Drive Performance Through Ecosynomics

ISC President Jim Ritchie-Dunham, ISC Contributing Fellow Christoph Hinske, and World GBC senior advisor James Drinkwater were interviewed on the radio today about how to drive performance through vibrant agreements by Maureen Metcalf. You can access the 1-hour interview from Maureen’s Internet-radio talk show “Innovative Leaders Driving Thriving Organizations” at (http://www.voiceamerica.com/episode/86848/creating-vibrant-organizations-to-drive-performance-ecosynomics#.VcPBswmazIM.facebook).

A Transformational Journey within a Corporate Ecosystem

In this case study, Annabel and Ana Claudia describe the experience of taking a group in a global financial services company on a transformational journey to the experience of a higher level of harmonic vibrancy, through the development of new, more collaborative practices.  These practices led to demonstrable improvements in performance and outcomes.  As Annabel shares, […]

Mindful Leadership

Leaders face great uncertainty in addressing social change.  Langer’s approach to mindfulness suggests three leverage points leaders can use to embrace this uncertainty.  We use the case study method to show how these mindfulness insights were applied in four case studies of leadership.   We use the mindfulness lens to diagnose each leadership situation and suggest […]