Archive by Author

Strings of Agreements with Money

The breakdown in September 2008 of the world’s financial and money systems has created a crisis that endangers the stability and vitality of societies world-wide. We must reshape our now broken systems with new, healthy agreements for working with money and one another. We can restore a social balance and enable the basic needs of […]

Strategic Clarity: Actions for Identifying and Correcting Gaps in Mental Models

Whether you are making quick resource-allocation decisions alone or collaborating with your executive team to set organizational strategy, what you see, what you advocate, and what you ultimately decide are influenced by the map of the world you carry around inside your head. In some ways, this map or mental model is unique to you, […]

Shifting the Fundamental Dynamics of Poverty

People in Guatemala – smart people – were working harder, hiring brighter people, raising more money, doing better projects, and get- ting improved results. And yet, what they sought to eliminate—poverty— was getting worse. So, we asked what we thought was a relatively straightfor- ward question: “Do you understand the fundamental dynamics of poverty?” As […]

A Collaborative-Systemic Strategy Addressing the Dynamics of Poverty in Guatemala: Converting Seeming Impossibilities into Strategic Probabilities

There is a growing realization that business development is the most effective weapon in fighting world poverty. How the for-profit model can be harnessed to provide the poor with a share in the world’s prosperity is discussed through actual cases, and nested in innovative theories of business, social sciences, and philosophy.

Some Things Are Impossible – Until They’re Not: Solving “Intractable” Business & Social Problems

Some things seem impossible. For us in our work, it especially seemed impossible to get a variety of stakeholders – all with different perspectives, different goals, different constituencies, different measures of success – to come to shared understanding and agreement about how to work together to achieve something completely new – something that would advance […]

A Simulation Exercise to Illustrate the Impact of an Enterprise System on a Service Supply Chain

In this paper, we present a computer-based simulation exercise designed to help students understand the impact of an enterprise system on business performance in a service supply chain. The particular service supply chain simulated in the exercise is a wireless telecommunications firm.  In this exercise, students perform simulations to experience managing the supply chain of […]

Managing the Global to Local Paradox

When reflecting on why certain systems behave the way they do, we regularly look for patterns of conflict among strategic resources within the organization.  Strategic resources are those resources that management knows are important to the survival and long-term health of the organization.  This conflict among strategic resources often seems to be due in great […]