Understanding the complexity of our organizations, what they want to achieve, and how to go about achieving what they want isn’t hard because people don’t have the tools; it is hard because people haven’t been shown how to use them. What I refer to as “the Four Truths of Clarity” show that we do have the tools, and that to use them we simply need to overcome the barriers to using them.
Ritchie-Dunham, James. 2005. The Four Truths of Clarity, Reflections; The SoL Journal of Knowledge, Learning and Change, 6(6/7), vi-vii.Download PDF